Introduction

Refqan Pet Adoption ("we," "our," or "us"), owned by Pawspact, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our pet adoption platform.

Last Updated: March 21, 2026

Information We Collect

Personal Information

When you register, apply for adoption, or use our services, we may collect:

Name and contact information (email, phone number)
Address and location details
Login credentials (via OAuth providers like Google, Facebook)
Adoption application details and preferences
Payment information for adoption fees and sponsorships

Usage Information

We automatically collect certain information about your device and how you interact with our platform:

Browser type and version
IP address and device information
Pages visited and time spent on our platform
Referral sources and navigation patterns

How We Use Your Information

We use the information we collect to:

Process adoption applications and facilitate pet adoptions
Manage sponsorship programs and process payments
Communicate with you about your applications and inquiries
Send notifications about pets you've favorited
Improve our platform and user experience
Comply with legal obligations and prevent fraud
Send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information with:

Rescue Caregivers: When you submit an adoption application, we share your contact information and application details with the relevant rescue caregiver
Service Providers: Third-party companies that help us operate our platform (payment processors, hosting services, analytics providers)
Legal Requirements: When required by law or to protect our rights and safety

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt-out of marketing communications
Withdraw consent for data processing

To exercise these rights, please contact us at [email protected]

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

Organization: Refqan Pet Adoption (Owned by Pawspact)

Location: United Arab Emirates